Shipping policy

Shipping & Delivery Policy

Last updated: July 17, 2026.

Processing

Orders are normally processed within 3 to 5 business days. Weekends, public holidays, payment verification, pre-order products and periods of high demand may extend this timeframe. You will receive a confirmation when your order has been dispatched.

Estimated delivery times

After dispatch, delivery is normally estimated at 10 to 20 business days. This is an estimate and may vary according to the destination, carrier, customs procedures, weather conditions or other circumstances outside our control.

Tracking

When available, a tracking number will be sent to the email address used for the order. The first tracking update may take a few business days to appear in the carrier’s system.

Address and delivery

Please check your delivery address carefully before completing your purchase. If you notice an error, contact divineattraction.web@gmail.com immediately. We cannot guarantee changes after an order has entered processing or has been dispatched.

If the carrier marks a parcel as delivered and you cannot find it, please check with other people at the address, neighbours and your local collection point, and contact the carrier. If the parcel is still missing, contact us so we can review the case.

Customs and local charges

The amounts shown at checkout reflect the charges calculated by the store. Where applicable, customs duties, import taxes or destination charges may be the recipient’s responsibility unless checkout expressly states that they are included.

Need help?

For questions about a delivery, email your order number to divineattraction.web@gmail.com.